Do the warmers have a warranty?

Yes. All our warmers have a lifetime electrical warranty

How do I remove wax residue from my warmer?

I use a cotton wool ball to soak up the wax residue when I am ready for a change of scent. Then now and then clean it with our multi purpose concentrate cleaner.

How long does a wax bar last?

I find some scents last in my warmer for 4 days before they need changing, other scents may need changing after one day.

How long do car bars last?

These can last up to 30 days, but this is dependent on scent.

How long do scent circles last?

These can last up to 30 days, but this is dependent on scent.

What do I do with washer whiffs?

These are originally designed to put 1-2 scoops in the drum of your washing machine. However, I use these in the potty overnight, cat litter tray, in the filter of my hoover, in the bin to deter smells or in some water and use as a room spray.